True, BA will reimburse the cost of the flight home that was cancelled last Monday but if I want a letter from BA verifying the cancellation, I have to write a letter to BA. A request in person after three hours queuing in BA's Hong Kong office isn't good enough. But that is only the beginning of my hassles. I was also due to be on a BA Seattle bound flight from London today. I couldn’t make it because they couldn’t fly me home to London last Monday. Not my fault, but not their problem either. They shifted the responsibility on Expedia. Expedia said it was BA's decision. Will I get a refund? Of course not. The guy who paid for the flight tried. Two BA pilot friends tried. I tried. I emailed. I phoned. I requested in person. No luck. They will sell my seat on to someone else and double their money. Easy money.
But it gets more seamy. I also have a BA flight from Newark to London to get me home from the States on 8th May. I can make that flight because I’ve got myself to the USA from Hong Kong on a single ticket flying east instead of west today. But will I be able to use the seat I’ve paid for on May 8th? Of course not. I requested BA tag my ticket with the note that I want to use it. By email and in person. I even tried a long distance phone call sveral times but could not get through. As I will be a ‘no show’ on the outward flight leaving today, I will also automatically lose the return segment as well. 'No show' once means no go twice. Unfair? You bet. Skyway robbery? Certainly.
